How soon can I expect to receive my order?
At CG Motorsport we deliver all of your hand-built clutch solutions with care.
We aim to dispatch all of our orders within 1 week, however there may be longer lead times due to the current climate. Items with a flywheel may take longer. Please call the office for an update on your order. Orders to UK mainland incur a small flat rate charge of £15.00. Orders including a flywheel will be £25.00. Orders to Scottish Highlands, offshore islands and other off-shore territories will incur an additional charge. For overseas orders, please contact us for a price before ordering.
For orders to the UK mainland, the courier used is DPD Local. For international deliveries, we use FedEx.
We are able to offer Saturday deliveries, however due to delivery location and timescale of available items, please contact us prior to ordering for a quote.
Weekends & Bank Holidays
Enquiries and orders can be placed over the weekend, however the order will not be processed until the earliest working day.
Our couriers do not work on UK bank holidays, so please allow extra time for deliveries around national holidays.
You can track your order during delivery from the DPD Local website. Once the item has been dispatched, a tracking number will be available for the day of delivery. On the day of delivery an hour window will be available so you know exactly when to expect your order.
Out of Stock Orders
As a rule of thumb, we always try to ensure that all parts to produce a full kit are kept in stock at all times.
What if I am not at home?
Deliveries will require a signature to confirm receipt of the item.
Should you miss delivery the courier will leave a card detailing the redelivery or collection options for your local area. If this is not collected within 5 days from the local DPD pick up shop, the item will be returned to sender. You will be charged for this and charged for re-delivery. Failure to arrange this will result in re-stocking fee.
Delivery to Work
You can have your order delivered to a work address or fitting station subject to reasonable distance.
If your working hours are subject to change or your office closes before 6PM we advise that you upgrade your delivery timescale option.
CG Motorsport is not responsible for any additional costs as a result of extended delivery times, unless prior consent is given in writing by a member of CG Motorsport staff. If you are taking your car to a third party garage, we always advise to never pre-book your vehicle in for items to be fitted prior to them arriving.
On 1st February 2020, the United Kingdom left the European Union (Union). The Withdrawal Agreement provides for a transition period until 31 December 2020.
From 1st January 2021, shipments to Europe and Northern Ireland may be subject to customs charges.
Please ensure you check your junk/spam folder for the duty/customs email to make payment
Delivered Duty Unpaid (DDU)
All goods are Delivered Duty Unpaid - The buyer is responsible for import duties. If duty is not paid and a parcel is returned, this is subject to the terms and conditions stated on the website.
If you refuse to pay import VAT and the item gets returned to us by courier, the item will be subject to a re-stocking fee at 20%. Shipping costs to send the item and to receive the item back will not be refunded.